Your purchase, within reach
Your key.
Your Macs.
One purchase unlocks in-app cleanup on two Macs used by you, at home or at work. No DiskTree account is required. After activation, use your purchased version offline.
Your purchase access
Contact support for help with an existing purchase.
Check recovery availability below. For questions, contact support@disktree.app.
Your purchase keys and Macs.
Each purchase covers two Macs used by you. Release an activation when replacing a Mac, then activate your replacement with the key. Releasing a slot does not remove files, uninstall DiskTree or remotely erase offline software.
After a confirmed purchase
After Paddle confirms payment, your licence key appears on the private checkout page and is sent by email. Contact support for help with an existing purchase.
A failed or delayed email does not cancel your purchase or create a new licence. Check the original checkout tab, use email recovery on this page, or contact support@disktree.app with your receipt. Do not send your full key or card details.
Enter your purchase key in the matching DiskTree app to unlock native in-app cleanup. Keep your key and receipt private.
Recover a lost key
Recovery uses a private link sent to your purchase email to verify access and return your existing key. It does not require a DiskTree password. Contact support if you cannot access recovery.
If payment confirmation is delayed, check your receipt and order before paying again. A failed or cancelled payment does not unlock cleanup. A refund or chargeback blocks new activations; contact support if a dispute was reversed so the purchase can be reconciled.
Move to a replacement Mac
Your allowance is two Macs used by the same purchaser, including personal and professional work. Use online purchase recovery or contact support to check replacement-Mac transfer availability.
Your purchased version does not expire. You can keep using it without buying a future major upgrade; v1.x updates are included. No Windows entitlement is included.
Download and update manually
The free download does not require a purchase or signup. When available, use it to scan, explore, view real details, reveal in Finder and review a selection. Use your key to unlock the in-app Trash action.
Future v1.x updates are manual downloads. Check compatibility and release notes before replacing the app.
Refunds and support
Direct purchases have a 30-day money-back guarantee. Contact support@disktree.app for help. Read the refund policy and licence terms.